What is a review page?

A web page dedicated to one location, where your customers say whether they were satisfied. Happy customers are sent to your Google listing to leave a review, and the others can write to you privately.

Do I need to create a page for each location?

No, it's automatic: a page is created as soon as you add a location, including during a bulk import. You can then customize it, or create additional pages if you need them.

What happens when a customer isn't satisfied?

A form opens: they give a rating from 1 to 5 and explain what went wrong. This feedback reaches you privately, in your dashboard, and is not published.

Who is notified of private feedback?

The admin and the team members who have access to the location concerned get a notification in the dashboard. You can turn these notifications off for each page.

Which language is the page shown in?

In the default language you choose. You can add translations of the question, the buttons and the messages to welcome customers from other countries.

How do my customers reach the page?

Through a QR code displayed in store or on the table, a link in an email campaign, or a text message with a short link that saves characters. You can also copy the page address.

Can I see where my visitors come from?

Yes. Every visit is recorded with its source: QR code, email, SMS, social media, search or direct access. You also see the number of thumbs up and thumbs down.

Does the customer need to install an app or create an account?

No. The page opens directly in the phone's browser. To post their review on Google, they simply use their usual Google account.

Are name and email required in the private form?

No, they are optional. When the customer comes from an email or SMS campaign, they are already filled in, so you can easily get back in touch.

When should I offer the page to customers?

As soon as possible after the visit, while the memory is fresh. A restaurant offers it at the end of the meal with a QR code on the table, a hair salon by text message within the hour after the appointment.

Custom Review Pages to Collect Reviews

How a review page works

Your customer's journey

Your customer reaches the page from a QR code, an email or a text message. They see your logo and a simple question with two answers: thumbs up or thumbs down. If they were happy, they are taken straight to the Google review form for your location, without having to search for your listing. If they weren't, a short form opens so they can tell you what went wrong. The whole thing takes a few seconds on a phone. Asking makes a difference: according to BrightLocal (2025), 96% of consumers are willing to leave a review, yet only 29% did so in the past year. Most of them simply need to be asked at the right moment.

Private feedback

The form asks for a rating from 1 to 5 stars and a comment. Name and email address are optional, and already filled in when the customer comes from a campaign. This feedback lands in your review list, marked as private: it is never published. A notification goes to the admin and to the people who have access to the location concerned, and you can turn it off page by page. It gives you a chance to get back in touch with a disappointed customer, understand a problem that keeps coming up, or fix a detail before it happens again. Often a quick, personal reply is enough to win back a customer you would otherwise have lost without knowing why.

What you customize and what you measure

Each page uses your logo, or your website's icon if you don't have one, and your colors: background, card, text, buttons and font. You can rewrite the question, the buttons and the messages, in several languages if your customers come from abroad. A page is created automatically for every location you add, and you can switch it off at any time. On the tracking side, every visit is recorded with its source (QR code, email, SMS, social media, search), along with the number of thumbs up and thumbs down. You can see which channel works best, and put your effort where your customers actually respond, whether that is a QR code on the table or a text after the visit.

Review pages that convert

Your negative reviews hurt your image

Filter your reviews intelligently

Intelligent filtering

Customizable design

Built-in QR codes

Custom short links

100% responsive

Multi-location

How was your experience?