Never miss a customer review again
Instant alerts for negative reviews, real-time notifications or daily digest for new reviews. Stay informed, react fast.
Without alerts, you lose control
Get alerted at the right time
Smart notifications tailored to your needs.
Maximum reactivity
Get an alert as soon as a negative review is posted to respond immediately.
Reputation protection
Detect problems before they escalate and protect your image.
Frequency choice
Real-time alerts or daily digest: you decide the pace.
Multi-channel
Receive your alerts by email, ready to read on mobile.
Contextual information
Each alert contains the review content, rating and the establishment concerned.
Trend tracking
Identify patterns in your reviews to anticipate problems.
3 alert types to cover everything
Configure your notifications according to your priorities.
Negative review alerts
Instant notification for every review below your alert threshold (1-3 stars).
- Instant trigger
- Configurable threshold per establishment
- Full review content included
New review alerts (real-time)
Get notified immediately for every new review received, regardless of rating.
- Notification on each sync
- All reviews, positive and negative
- Activatable per establishment
Daily digest
A summary every morning with all reviews received in the last 24 hours.
- Grouped email at 7am
- Summary by establishment
- Statistics included
Preview of your alerts
Clear and actionable notifications.
Negative review received
"Very slow service, 45min wait..."
Daily summary
12 new reviews yesterday across 3 establishments
New 5-star review
"Excellent welcome, highly recommend!"
How does it work?
Simple setup, automatic alerts.
Enable alerts
Choose the types of alerts you want to receive in your settings.
Configure frequency
Real-time for maximum reactivity, or daily digest to avoid being overwhelmed.
Receive by email
Alerts arrive directly in your inbox, with all the context you need.
Respond quickly
One click is enough to access the review and respond with AI assistance.